Appeals and Complaints
Jurnal Komunika Review: Journal of Social, Media, Communication, and Islamic Broadcasting is committed to handling all appeals and complaints fairly, transparently, and in a timely manner.
Types of Appeals Accepted
Editorial Decision Appeals
- Manuscript rejection
- Major revision request
- Retraction decision
- Rejection of withdrawal request
Process Complaints
- Unfair review process
- Conflict of interest
- Unprofessional behavior
- Ethical violations
Appeals Procedure
- Submit a written appeal within 30 days.
- Include all supporting evidence.
- Avoid emotional or offensive language.
- Focus on facts and substance.
- Wait for confirmation of receipt.
- Review by an appeals committee.
- Final decision within 30 working days.
Appeals Committee
Appeals will be handled by a special committee consisting of:
- Editor-in-Chief
- Two members of the editorial board
- Independent experts (if needed).
Appeals Template
Subject: Appeal - [Manuscript/Complaint ID]
To: Appeals Committee - Jurnal Komunika Review
Dear Dear Appeals Committee,
I am submitting an appeal regarding [describe decision/incident] regarding [script ID/incident date].
Reason for appeal: [Describe in detail]
Supporting evidence: [List supporting documents]
Expected resolution: [What you hope to achieve]
Sincerely,
[Name]
[Affiliation]
[Email]
Complainant Protection
- Complainant's identity will be kept confidential
- No retaliation against complainants
- Fair process for all parties
- Complete documentation of the appeal process
Processing Schedule
- Confirmation of receipt: 3 business days
- Initial review: 15 business days
- Final decision: 30 business days
- Communication of results via official email
Appeals Contact
Email: komunikas_review@gmail.com
The subject line must include: "APPELLANT - [ID/Name]"
